These Terms and Conditions govern the use of the website and services provided by Pandawa Cloud .Net (hereinafter referred to as “Pandawa Cloud”, “we”, or “us”). By accessing the site or using our services, you are deemed to have read, understood, and agreed to all of the terms set out below.

1. Scope of Services

Pandawa Cloud .Net provides information technology services, including but not limited to:

  • Cloud, DevOps, and IT Infrastructure consulting
  • Provisioning and management of cloud environments (on‑premise and public cloud)
  • Cloud and infrastructure security
  • Custom / tailor‑made application development
  • Disaster Recovery and Business Continuity services

Service details may differ for each client and will be further regulated in a separate agreement or cooperation document.

2. Use of the Website

Users are prohibited from using the Pandawa Cloud .Net site to:

  • Violate applicable laws or regulations
  • Distribute harmful content, malware, or activities that may damage systems
  • Access systems without authorization
  • Disrupt service operations or site security

We reserve the right to restrict or terminate access for users who violate these terms without prior notice.

3. Information and Content

All information, materials, and content available on the Pandawa Cloud .Net site are provided for general informational purposes. We strive to keep information accurate, but we do not guarantee that all content is always complete, accurate, or up to date.

Pandawa Cloud reserves the right to change, update, or remove content at any time without notice.

4. Intellectual Property Rights

All content on this site, including text, logos, trademarks, designs, and other materials, is owned by Pandawa Cloud .Net or by third parties who license it to us.

Use, copying, or distribution of content without written permission from Pandawa Cloud is prohibited, except as permitted by applicable law.

5. Confidentiality and Client Data

Pandawa Cloud is committed to keeping client information obtained during the delivery of services confidential. The handling of personal data and client data is subject to the Pandawa Cloud .Net Privacy Policy.

We are not responsible for breaches of confidentiality caused by the errors or negligence of third parties beyond our control.

6. Limitation of Liability

Pandawa Cloud is not liable for:

  • Indirect, incidental, or consequential damages
  • Service disruptions caused by factors beyond our control (force majeure)
  • Data loss caused by third-party system failures

Pandawa Cloud’s liability, if any, is limited in accordance with the cooperation agreement made with the client.

8. Changes to the Terms and Conditions

Pandawa Cloud reserves the right to update these Terms and Conditions at any time. Changes take effect from the update date shown on this page.

Continued use of the services is deemed acceptance of those changes.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of Indonesia.

10. Contact Us

If you have questions regarding these Terms and Conditions, please contact:

Pandawa Cloud .Net
Email: [email protected]
Website: https://pandawacloud.net

This document is prepared to protect the interests of users and Pandawa Cloud .Net and to support professional and transparent service practices.